FAQ - Haven Hospice
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What is Hospice Care?

At Haven, we offer comprehensive care and support to our patients and their families each and every day. We’ll help your loved one to be as comfortable as possible and give your family and caregiver the resources and assistance they need to help care for them. Our mission is to provide comprehensive and compassionate care while respecting needs, beliefs and wishes.

Haven Hospice care provides resources to support families and caregivers 24 hours a day, 7 days week to reduce the need for emergency room visits and hospital re-admissions. Haven takes care of patients wherever they call home and provides the medical equipment needed as it relates to the hospice diagnosis. 

Haven teams can educate the patient, family and caregiver about the issues and challenges related to patient care and the available resources which can be of assistance such as grief support. The patient and family benefit from the support of a variety of Haven professionals: physicians, nurses, nursing aides, social workers, volunteers and chaplains. Haven will work closely with your family physician to provide comprehensive care which can reduce the need for emergency room visits and hospital re-admissions. Haven takes care of patients wherever they call home and provides the medical equipment needed as it relates to the patient's hospice diagnosis.

Hospice Services

Routine Home Care — Provided in the loved one’s home or wherever they reside, be it a nursing home or assisted living center.

Continuous Home Care — Provided during times of crisis to help keep your loved one at home while our patient care team helps to relieve acute medical symptoms and bring them under control.

Inpatient Respite Care — Provided in an approved Medicare facility, such as a freestanding hospice facility, hospital, nursing home or other long-term care facility on a short-term basis to provide a break for family members or other persons caring for a loved one at home.

General Inpatient Care — Provided in an approved facility when specialized care is needed to relieve pain and bring chronic symptoms under control. These facilities may include a hospital, a hospice with inpatient units, or a skilled nursing center.

When to Choose Hospice Care?

Do three or more of these apply to a loved one, neighbor or friend? If so, know that Haven Hospice can help.

Do they need help with…

Getting in and out of bed?
Getting dressed?

Are they…

Losing weight but not dieting?
Calling the doctor more frequently than usual?
Confused and can’t get their medications right?
Made frequent visits to the emergency room over the past six months?
Falling frequently?
Experiencing pain, even with prescribed pain medications?
Using oxygen most of the time?
Experiencing a terminal illness?

We have programs and services customized to meet the needs of all patients experiencing any of these symptoms. Anyone can refer a loved one to hospice care. Please call us today to schedule a free consultation. Help is only a phone call away.

Who Pays for Hospice Care?

Most hospice patient care is funded through Medicare, Medicaid or private insurance. If these sources prove to be unavailable, inadequate, insufficient or exhausted, then patient care services at Haven Hospice are provided based upon need, not ability to pay. No one is ever denied patient care services at Haven Hospice because of an inability to pay.

Where is Hospice Care Received?

Over 90 percent of Haven Hospice patients are cared for wherever they call home in North Florida: a private residence, assisted living facility, nursing home or in the hospital. When there is a need for short-term inpatient care, Haven offers care centers in Gainesville, Palatka, Chiefland, Lake City and Orange Park and in hospitals throughout our service area.

Ask for Haven Hospice today. 877-379-6270 
Let us share how we can help you and your family.